Refund and Returns Policy
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- Refund and Returns Policy
Returns on Ready Items | We accept returns only on ready-to-ship products that are unused, undamaged, and returned within 7 days of delivery. |
Customized Products | All customized orders are final and not eligible for return, exchange, or refund, as they are made specifically for you. |
Return Eligibility | Product must be unused and in its original packaging.- A valid reason and photo/video proof is required for quality issues. |
Return Process | To initiate a return, please contact us within 7 days of receiving your order.- Once approved, we will guide you through the return steps. |
Refund Method | Refunds (if applicable) will be processed to your original payment method within 7-10 business days after we receive the returned item. |
Shipping Charges | Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect product. |
Damaged/Incorrect Items | If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos or a video. We will resolve the issue as soon as possible. |
Contact for Returns | For return requests or queries, please visit our Contact Us page or email us at [your email address]. |